According to an MTN spokesperson, subscribers would still be required to repay the money once the matter has been resolved.
Subscribers who obtained airtime or data loans from MTN may be required to repay the debt on their accounts because the initial debt cancellation was caused by a mistake in the MTN system.
According to an MTN spokesperson, subscribers would still be required to repay the money once the matter has been resolved.
Nigerian MTN consumers who felt the telecom provider purposefully canceled their debts took to social media to celebrate and thank the firm.
For example, a subscriber named Ada said on her WhatsApp status, “Debt has been paid. Debtors with MTNs. MTN don clear una gbese, check your account.”
A response from, an official of MTN, revealed that subscribers will still have to pay for their debts, adding that,
“Users would still be responsible for paying the ostensibly cleared bills even after MTN fixes the problem that caused the debts to vanish from their accounts”, Leadership reports.
He explained that the disappearance of debts in the subscribers’ accounts was a glitch, meaning that the subscribers would still have to pay the supposed cleared debts once MTN rectified the error.