In Nigeria, many people find it difficult stopping auto renewal of data on thier line, this article will guide you on how to stop auto renewal of data on Airtel Nigeria.
The auto-renewal option of Airtel is intended to automatically renew your subscription when it has expired. This practical feature makes sure that the precise amount required to replenish the used-up data is paid to your account or phone line.
One remarkable feature of Airtel’s data auto-renewal is that it gives you the choice to select between auto renewal and a one-time subscription. Airtel offers a variety of reasonable data plans that you can subscribe to.
Normally, you will be asked to choose auto-renewal when buying a new data subscription. However, there’s a chance you’ll mistakenly turn on auto-renewal occasionally. If this happens, you might be curious about how to disable it or cancel your data subscription.
You can use the techniques we’ll outline in the next section to stop or opt out of Airtel’s data subscription auto-renewal.
How to Prevent Airtel’s Auto Renewal
Applying any of the following strategies will prevent Airtel’s data subscription from automatically renewing;
- Via SMS
- Via Opting Out
- Via USSD code
- Via Customer service
Let’s quickly go over each approach.
1. How to Use SMS to Stop Airtel Auto Renewal
If the previous two ways don’t work out for you, you can try SMS. Here is a template you can use:
- Go to the message box on your phone by opening it.
- Create a fresh message.
- Type STOP
- Send it to 141 please.
Alternatively, you can text STOPAUTORENEW or STOP AUTO-RENEW to 440.
You will receive news that you have successfully disabled your Airtel auto-renewal, whichever option you choose is perfect.
2. How to Opt Out of Auto Renewal on Airtel
One of the effective ways to stop unauthorized withdrawals from your credit account balance. There are no fees or internet connections needed for this straightforward way to function.
Simply select “One-off” when purchasing your next data package to complete the process.
3. How to Use the USSD Code to Disable Auto Renewal on Airtel
You can instantly stop Airtel’s auto-renewal by entering the Airtel code. Here’s how to go about it:
Using the call log window
Simply dial *362# and choose option 2 to opt out, or dial *362*2# for Android Bundles and Mega Bundles.
Yello! Your data subscription to auto-renew has been successfully cancelled!
How to Use Customer Care to Stop Airtel’s Auto Renewal
To file a complaint, you can also call the customer service number. This approach may be demanding and time- and airtime-consuming.
Follow the steps below to reach a customer care agent;
- Dial 111 on you phone.
- A customer service agent will eventually answer your call.
- You can ask them to stop your Airtel line’s auto-renewal.
- You must be able to verify your phone number.
That’s all! Within a few minutes, Airtel will send you a notification message informing you that your auto-renewal has been terminated.
Further more, Twitter can also be used for this. Pay close attention to the next few steps;
- Go to Twitter and sign in.
- Search for Airtel Care in the search bar.
- Make sure you send them a message with your phone number and the data plan after you’ve find them.
Frequently Ask Questions and Answers
How do I stop Airtel from automatically renewing my bundle?
You can accomplish that using any of the following techniques which I have earlier stated, I will quickly recap, you stop Airtel from automatically renewing my bundle by:
- SMS
- OPT-OUT
- USSD
- Customer care
You can carefully read through each approach by slowly scrolling down.
How Do I Reach Airtel Customer Care
You can reach Airtel Nigeria customer care via thier network code on phone call by dialling ‘111’ or by reaching the via thier social media handles.
What if I don’t credit, will I still be charged?
If you don’t have credit as at the time of auto renewal, you may be charge immediately you credit you line and given data as appropriate.
Can my data be auto renewed if I borrowed?
You cant be auto renewed if you borrowed data, auto renewal only for normal data subscribers.
Conclusion
As a subscriber to the Airtel network, stopping your data plan from automatically renewing or canceling it is a simple operation that will give you more control over your data subscriptions.
You can contact Airtel’s customer service representatives via phone, SMS, Twitter, or a phone call to stop the auto-renewal of your data plan.
We are sure this article was value-packed, and you have not learnt how to stop Airtel Nigeria from auto renewing you data subscription.
Do ensure to leave your comments below if you have any questions.